Public Offer (services agreement)
Kuteb LLC (the "Provider") offers any individual or legal entity (the "Customer") to enter into an agreement on the terms set out below.
1. Subject
1.1. The Provider grants access to the functionality of MimirAI.ru (including the Telegram bot) for generating digital content; the Customer pays for the services.
2. Procedure for providing services
2.1. Access is granted through the bot/website interface after a plan is activated or another action is taken confirming the intent to use the services.
2.2. The Service is integrated with third-party AI model APIs; the Provider is not their owner and is not liable for their availability/correctness/results.
2.3. Personal data in requests. Services are provided automatically; the Provider does not request or verify personal data contained in requests. Entering personal data is the Customer's own action. The Provider is not liable for the consequences of entering/transmitting such data, nor for its further processing by external APIs/services.
3. Price and payment procedure
3.1. Plan prices are shown in the bot/website interface at the time of purchase.
3.2. Payment is made via CloudPayments; payment is considered made from the moment the transaction is confirmed by the payment partner.
3.3. A fiscal receipt is generated by the payment partner and sent to the email the Customer provided to the payment partner (on request via info@mimirai.ru).
3.4. Recurring charges: a subscription is set up with a regular charge until cancelled; cancellation is done in the bot/website interface before the date of the next charge; funds for the unused period are not refunded, and access remains active until the end of the paid period.
4. Refunds
4.1. The services are digital and are considered rendered from the moment access is granted (subscription/token activation). After activation, no refund is issued, except for:
- an erroneous double charge;
- documented unavailability caused by the Provider lasting more than 24 consecutive hours.
4.2. Refund requests should be sent to info@mimirai.ru within 7 calendar days, attaching the receipt/transaction ID. The review period is up to 10 business days. The refund is made using the same method the payment was made with.
4.3. A result not matching subjective expectations does not constitute grounds for a refund.
5. Token packages (one-time top-up with an active subscription)
5.1. Token packages are only available with an active subscription and are used to pay for generation operations according to the current pricing shown in the bot/website interface at the time of the operation.
5.2. Tokens are deducted for each operation (a request to the AI/render/regeneration/other), in the amount shown in the interface before/at the moment of execution. Information about the deduction and the current balance is displayed in the interface.
5.3. If the balance is insufficient, the operation is not performed; the Customer is offered to buy an additional package or reduce the scope of the operation.
5.4. Rounding. Deductions are made in whole tokens; fractional amounts are rounded up to 1 (one) token.
5.5. Validity period. Unused tokens are valid for 30 (thirty) calendar days from the date of purchase and are cancelled without compensation once this period expires. The current period (if different) is shown in the interface at the time of purchase and takes priority.
5.6. Dependence on the subscription. If the subscription is terminated/suspended, the use of unspent tokens is suspended until the subscription is reactivated; the tokens' validity period is not extended in this case unless explicitly stated otherwise in the interface.
5.7. Non-refundability. Tokens are a unit of account for the volume of digital operations and are not equivalent to money. The value of unused tokens is not refunded, except in cases of an erroneous double charge.
5.8. Operation errors. If an operation was not completed due to a technical error but tokens were still deducted, the Administration restores the erroneously deducted tokens or repeats the operation without an additional deduction. A request should be sent to info@mimirai.ru within 7 (seven) calendar days, stating the date/time and a description of the error.
5.9. Changes to operation costs. The Administration is entitled to change the number of tokens deducted for operations due to changes in external AI/infrastructure pricing. New values apply to future operations and are published in the interface.
5.10. Promotional/bonus tokens. These may have a different validity period and terms of use; such terms are shown at the moment the bonus is granted and take priority.
5.11. Anti-fraud. If automated/mass/malicious use is detected, the Administration is entitled to temporarily restrict operations and/or adjust the balance, notifying the Customer in the interface/bot.
6. Limitation of liability
6.1. Services are provided "as is"; the Provider does not guarantee that they will meet the Customer's expectations.
6.2. The Provider is not liable for the accuracy/quality of generated materials; the Customer's decisions based on them; or failures of external APIs/payment systems.
6.3. Gross-fault carve-out. Limitations of liability do not apply in cases of the Provider's intent or gross negligence, to the extent expressly prohibited by law.
7. Final provisions
7.1. This document is a public offer (Art. 437 of the Civil Code of the Russian Federation).
7.2. Acceptance occurs through payment; activation of a subscription/tokens; entering commands/pressing buttons in the Telegram bot; or applying a promo code. The agreement is deemed concluded from the moment of the first of these actions.
7.3. Governing law — the laws of the Russian Federation; disputes are heard in the courts of the Russian Federation at the Provider's place of state registration. Claims: info@mimirai.ru.
7.4. In case of a conflict between this Offer and the User Agreement, the Offer takes priority with respect to the provision and payment of services.
7.5. Force majeure. The parties are released from liability for failure to perform their obligations in extraordinary and unavoidable circumstances (including failures/restrictions of external APIs, CDNs/clouds, actions of government authorities, sanctions, mass outages at communication providers, DDoS attacks); the performance period is extended proportionally to the duration of such circumstances, or the agreement is terminated without compensation for damages.
7.6. Severability. The invalidity of a single provision does not render the entire document invalid.
7.7. Electronic form. The agreement is concluded in electronic form; a simple electronic signature is formed by actions in the bot/on the website and/or by payment.
Details: Kuteb LLC; TIN 9731153577; PSRN 1257700334231; legal address: 121359, Moscow, Marshala Timoshenko St., 17, bldg. 2, apt. 210, Russia.
Last updated: 23 Feb 2025